Question 1

Who can join?

Accepted Answer

Students with a school email at a live campus, and registered student clubs.

Question 2

How are students verified?

Accepted Answer

School email at signup. A student ID check before your first paid job.

Question 3

How do I change my school email?

Accepted Answer

Email support@peerzu.us from your new school address and we'll update your account.

Question 4

How do payments work?

Accepted Answer

The poster pays when posting. We hold the money and release it to the worker when the poster approves the work.

Question 5

How do I pick the right applicant?

Accepted Answer

Check each applicant's profile, ratings and reviews, and message them before you decide.

Question 6

Can I cancel a job?

Accepted Answer

Cancel before anyone is accepted for a full refund. After that, contact support and we'll sort it out.

Question 7

How do I apply for a job?

Accepted Answer

Open a job on the Jobs page and apply with a short note about why you're a fit.

Question 8

When do I get paid?

Accepted Answer

After the poster approves your work. Standard payouts reach your bank in 2–3 business days; instant payout costs 3%.

Question 9

What does it cost?

Accepted Answer

7% from the poster and 7% from the worker. Nothing else.

Question 10

What payment methods are accepted?

Accepted Answer

Posters pay by credit or debit card. Workers get paid to their bank through Stripe.

Question 11

What if something goes wrong?

Accepted Answer

Cancel before anyone is accepted for a full refund, or open a dispute and our team will step in.

Question 12

How do I report a problem?

Accepted Answer

Use Report on any profile or job posting, or email support@peerzu.us.

Question 13

What should I do if I feel unsafe?

Accepted Answer

Stop communicating and report the user. For emergencies, contact campus security or local authorities.

How can we help?